FREQUENTLY ASKED QUESTIONS

Retail or e-commerce stores with a registered business are eligible to open a wholesale account with Mode Society.

You must be team member who has been granted the authority, to open a wholesale account and must be over the age of 18. This ensures that the individual is legally capable of entering into a binding agreement on behalf of the retail or e-commerce business.

Mode Society's general payment terms require payment before delivery. Pre-booking orders may necessitate a percentage of the deposit upfront. Further payment terms can be negotiated at the time of finalizing the wholesale agreement, allowing for flexibility based on the business arrangement.

Payments to Mode Society can be made through various methods, typically specified at the time of placing an order. The most common methods include credit card payments, bank transfers, and other secure payment options. Specific instructions for making a payment will be provided upon order confirmation.

The minimum order requirement for Mode Society varies depending on the specific brand and products. The minimum order information is typically displayed on the policies section of each brands page along with on eah product page.

Delivery times for orders vary by brand and are outlined in each brand's policies on their specific brand pages and product pages. Generally, delivery for items marked as "Available to Sell" is expected within 1 to 2 weeks. Delivery times for pre-booking orders are brand-dependent.